SOAEP Students and Faculty,

The SOAEP Help Desk is currently experiencing an outage.  If you have submitted a support request to the SOAEP Help Desk ( or within the last 72 hours, please call our offices or send your issue to our IT Manager, Cesar Cepeda via email at:

Additionally, if you need assistance with any issue, please contact us via the phone lines at 1-954-762-5115.  We are in the office from 8:30am – 5pm EST, Monday – Friday.

We are currently investigating the issue and will have it resolved soon.  We apologize for any inconvenience.  We will alert you again once the Help Desk is back to normal.

Thank you.